HEA | Legitimate Work at Home Jobs

Frequently Asked Questions

To learn more about HEA and the services we provide, please read the questions and answers below.

• What does membership include and how much does it cost?
• Why do you require a fee and what is the money used for?
• How soon will I be able to locate work after I join?
• How long does my membership last?
• What are my chances at finding a job?
• What qualifies as a job?
• Do you guarantee employment to your members?
• If I decide to join and become a member, what steps do I need to take?
• What happens after I become a member of HEA?
• What if I do not receive a response within 24 hours after registering?
• What type of computer, software and equipment do I need to work at home?
• Do the jobs in the database or the companies you contact require start-up costs or fees?
• How many jobs are in your job database and what types of jobs are available?
• What does the job placement service do and how will it benefit job seekers?
• What does the resume distribution service do and how will it benefit job seekers?
• What does the professional writing resume services do and how will it benefit job seekers?
• What does a personal job search agent do and how do they benefit job seekers?
• Are there jobs available in my area?
• Do you have jobs for people who live outside of the USA?
• How often is your job database updated?
• How will I be contacted and what is the hiring procedure?
• Do I have to handle my own taxes or am I on the company's payroll?
• Will I be an actual employee of the company and receive benefits?
• How is the work transmitted back and forth to be completed?
• How am I paid and when does a company pay me?
• How do the companies know the amount of hours I work when I am at home if they pay by the hour?
• How often do companies hire workers with no experience for a job?
• Is there a limit to the amount of jobs I can get or apply for?
• Do the companies hiring offer any health or other benefits to workers that work at home?
• Why are these companies willing to hire someone they don't know?
• What makes this company so different from all the other job websites and work at home companies?
• How do I know this is not just another fraudulent scheme or scam?
• What are the chances that I will actually find a legitimate job that I can do from home?
• How do you get so many work at home jobs when they seem so difficult to find?

• What does membership include and how much does it cost?

• Why do you require a fee and what is the money used for?
The fees required are for registration, job placement assistance and resume writing services. HEA provides services that help job seekers find employment which goes beyond just searching and applying for jobs. The assistance we provide each of our members which is performed by the freelancers, contractors and virtual assistants we hire every year. The membership fee covers the expenses for general labor, resume distributions, job placement assistance, resume writing services and daily business operations primarily related to finding our members a job such as research, site maintenance and providing customer support to members 24 hours a day, 7 days a week.

• How soon will I be able to locate work after I join?
Your ability to land a job mainly depends on the company hiring and the experience required. Applicants with experience are more successful than those with none. Members that are interested in a variety of jobs, have flexible schedules and provide relevant work experience are able to receive faster results. We want to stress that HEA is not the employer and that we are not the ones who decide who gets contacted or hired by a company and because of this, we cannot promise or guarantee any person who joins HEA a job or that the person will be contacted about a job. However, we do have a very high success rate and a very good record of helping members find employment quickly. 83% of the customers using the basic membership, 88% of the customers using the pro membership and 94% of the customers using the premium membership have found employment.

• How long does my membership last?
We have monthly, quarterly, yearly and lifetime subscription plans.

• Are there any extra fees required after I join?
All of the jobs in our database are real work at home jobs that do not require any additional fees or deposits of any kind. There are no application, training, hidden, maintenance, shipping or handling fees required to use our services. You will not be required to pay any additional fees for any reason as long as your membership remains active.

• What qualifies as a job?
Any member who is receiving a weekly or biweekly salary and has to complete a 1099 tax form or receives a W-2 tax form from an employer is considered employed.

• Do you guarantee employment to your members?
No company can guarantee a person will be hired by an employer. There are just too many factors at play such as the type of job desired or the amount of experience a job seeker has for the job they are seeking. Different circumstances and issues can increase or decrease your chances of getting a job.

• If I decide to join and become a member, what steps do I need to take?
If you decide to use our services, you can register here. The registration process is very fast, simple, secure and safe. Once you register, you will receive instant access to the members area and can get started immediately.

• What happens after I become a join?
After you join, you will receive instant access to the members area where you can add your online profile, upload your resume, search and apply for jobs and access the other services and resources we have available. You will also receive confirmation emails that will include other important information and instructions so please read all email correspondence carefully.

• What if I do not receive a response within 24 hours after registering?
If for some reason you do not receive instant access to the members area after you order, you will be contacted by us within 24 hours with the necessary information to access the members area. If you do not receive a response within 24 hours after you order, it is more than likely we received an incorrect email address, our confirmation email may have been intercepted by your spam filters or we never received your order. If this happens, please contact us as soon as possible to get the issue resolved.

• What type of computer, software and equipment do I need to work at home?
Any standard computer or laptop will work just fine. However, we do recommend a computer with reliable internet, email access and a DSL or a fast internet connection. For clerical related jobs, Microsoft Word and Microsoft Excel are the most commonly used software for people working at home. Other software such as QuickBooks and Peachtree are popular for accounting related jobs. A printer, scanner, fax and copier are also recommended, but most likely not needed unless required by an employer. Employers will usually include any special software or equipment needed for the job in their job descriptions.

• Do the jobs in the database or the companies you contact require start-up costs or fees?
No, there are no extra or hidden fees required after you join. Aside from the membership fee, there are no other fees requested from HEA or from any employers using our services. We do not except companies that requests money for employment. Companies that request fees are not allowed to post their jobs in our database. This is one of the most common problems with work at home job listings. You purchase a list of jobs from a business and then the companies you contact ask you for more money. The difference between them and us is that we only list actual jobs that pay you to work for them, not the other way around. The jobs must provide an actual salary not business opportunities, survey taking or ad clicking jobs. We do not accept or purposefully allow companies that require additional fees in our database no matter how legitimate the job may seem. We firmly believe that there is absolutely no reason a company would need to charge you a fee if they are paying you to work for them.

• How many jobs are in your job database and what types of jobs are available?
Members will have access to more than 10,000 legitimate work at home jobs posted on our website and over 100,000 additional work at home jobs available through direct links to other sites posting current work at home job openings. The difference between our job database and others is the quality of the jobs posted. Our database is constantly being updated with the newest work at home jobs available. These are actual jobs with competitive salaries offered by reputable employers. All jobs no longer available are removed from the database immediately so there are no outdated or expired jobs. These are legitimate work at home jobs extracted from thousands of job boards all over the Internet everyday. We have full-time, part-time, permanent, contract, temporary and freelance jobs that pay weekly or monthly. Entry level applicants with no experience to professionals can use our services. Visit our work at home job information page to learn more about the kind of jobs we receive.

• What does the job placement service do and how will it benefit job seekers?

• What does the resume distribution service do and how will it benefit job seekers?

• What does the professional writing resume services do and how will it benefit job seekers?

• What does a personal job search agent do and how do they benefit job seekers?

• Are there jobs available in my area?
Yes, since the jobs listed can be done from home, your location is not a problem. If we do not have a job available in your particular city, state or country, you don't have to worry because we receive jobs from companies that hire applicants living anywhere in the world. These employers will accept resumes from applicants living in any country. As long as you have the required home office software and equipment, your location will not hinder your chances of locating employment at home. Visit our work at home job information page to learn more about the type of jobs we receive.

• Do you have jobs for people who live outside of the USA?
Yes, we have work at home jobs for people living anywhere in the world. As we explained above, your location will not interfere with your chances of getting employed.

• How often is your job database updated?
We update our job database as often as possible usually every hour or as soon as the jobs are found.

• How will I be contacted and what is the hiring procedure?
Most employers will contact you through the contact details provided on your resume or profile. The preferred method is via email or phone. Employers will usually interview you over the phone and verify any references and work information in your resume. If you the employer decides to hire you, they will usually contact you within 2 weeks of your interview.

• Do I have to handle my own taxes or am I on the company's payroll?
Yes, you will be an Independent Contractors and you will need to file your own taxes at the end of the year. Independent Contractors are provided a 1099 or W2 Tax Form once they are hired and these are the forms required to file your taxes at the end of the year.

• Will I be an actual employee of the company and receive benefits?
A majority of the companies hire will hire you as an Independent Contractor which mean any benefits such as medical will be handled by you not the employer. This is one of the reasons they are able to pay Independent Contractors a higher salary. A majority of the companies that hire home workers, hire them as Independent Contractors. Independent Contractors are people who work independently for a company without supervision. The main reason experience is preferred is because employers want to make sure the work they give you will be done correctly and on time. Applicants that have a year or more of experience are more desirable because they usually possess the attributes employers are looking for such as dependency, responsibility and work ethic. They have to trust you with the work and information that you are given and to make sure that you are responsible enough to get the assignment or task completed. The companies that hire job seekers as permanent or actual employees are more likely to offer medical and other benefits and this number is increasing every day.

• How is the work transmitted back and forth to be completed?
Work is usually submitted online and can be downloaded via email or through a website. Some employers may send the work by fax or mail. The completed work is usually returned to the employer in the same method.

• How am I paid and when does a company pay me?
Telecommuting employers prefer to pay salaries using direct deposit or payment processors such as PayPal for workers living in the USA and Canada and wire transfers for workers living overseas. Companies usually pay per project for sporadic or contract jobs and weekly or biweekly for temporary or permanent jobs.

• How do the companies know the amount of hours I work when I am at home if they pay by the hour?
Certain jobs take a certain amount of time to complete. If you are provided a data entry job that pays $10.00 an hour, the employer knows it may take 5 hours to complete this job in one day and this is how they determine what your payment will be even if you work more or less hours you will still be compensated for the 5 hours.

• How often do companies hire workers with no experience for a job?
About 6 out of every 10 people that join us have little or no experience in the jobs they prefer and about 50% of the jobs we receive require little or no experience. It does take a little longer to locate employment for someone with no experience, but most are very successful at finding a job.

• Is there a limit to the amount of jobs I can get or apply for?
There is no limit to the amount of work at home jobs you can get or apply for. If you receive a job you do not want anymore, you can use our services to locate another one for as long as you are a member. There are no limitations or restrictions on the number of positions you can apply for or perform.

• Do the companies hiring offer any health or other benefits to workers that work at home?
As explained above, a majority of the companies hire Independent Contractors which mean any benefits such as medical will be handled by the worker not the employer. This is one of the reasons they are able to pay Independent Contractors a higher salary. The companies that hire workers as actual employees are more likely to offer benefits. The good news is that more and more employers are choosing to offer medical and other benefits for telecommuters.

• Why are these companies willing to hire someone they don't know?
Employers usually contact the previous employers and references listed on your resume. If they receive satisfactory responses, they most likely will believe you can be trusted to do any job requested. Remember that it is up to you to make them know and trust you by providing references and relevant work information so that employers can verify your work attributes, experience and skills.

• What makes this company so different from all the other job websites and work at home companies?
HEA is not going to mislead or give you any false information. We will let you know whatever you need to know upfront. Many of the people that work for us today are telecommuters and home business owners. They help us find the work at home jobs and information needed to inform our customers of various work at home opportunities and resources. Although many people are successful at locating jobs using our services, we cannot promise or guarantee any person employment. You will not hear us say that we have millions of jobs to choose from or that everyone who joins HEA will find work instantly because this isn't the case and it isn't the case for any of the other work at home companies on the Internet today. You can search our work at home job listings and see the type of jobs offered before you even decide to use our services. The main reason people join HEA is because they want to find a work at home job without the runaround, fees, games and scams. This is supposed to be a very simple and straightforward procedure that shouldn't be too difficult to accomplish. In these economic conditions, we understand how difficult it is to make ends meet and we want to assure our customers that this is not just another business where they are charged fees for a list of work at home jobs. We want to make it very clear that you are NOT paying for a job; you will never have to pay for work. Every employee in our company is dedicated to making sure our members find a job. Our business would not be successful if our customers were not happy with the services we provide. We are proud to say that referrals from satisfied members and returning customers make up a majority of our business. If you need further proof of our dedication and commitment to helping people find work at home, please read our testimonials to hear what other satisfied customers have to say about us.

• How do I know this is not just another fraudulent scheme or scam?
HEA has helped thousands of job seekers find work at home. HEA has been in business since 1997 and we are still going strong. Our success rate for finding people jobs is over 90%. Every week, hundreds of job seekers are able to find a work at home job on our site. The jobs we post are actual jobs offered by legitimate employers with excellent reputations. We have been members of the Better Business Bureau since 1999, the World Wide Chamber of Commerce since 2008 and NetCheck since 1998.

• What are the chances that I will actually find a legitimate job that I can do from home?
Over 90% of our members have been contacted or hired so far. Your ability to land a work at home job mainly depends on the type of jobs selected, the company hiring and the experience required for the position. Applicants with experience are more successful than those with none. Members that are interested in a variety of jobs, have flexible schedules and provide relevant work experience are able to receive faster results.

• How do you get so many work at home jobs when they seem so difficult to find?
We have a staff of over 25 freelancers, contractors and staffing specialists that scour the Internet and search over 1,000 job boards every single day looking for legitimate work at home jobs. Thousands of work at home jobs are currently available, you just need to know where to find them. Finding work at home jobs is a very time consuming process that takes a lot of patience and persistance.